Computer Repair & IT Support in Albuquerque and Santa Fe
Professional IT solutions and managed services for businesses and homes in the Albuquerque and Santa Fe areas. We keep your technology running smoothly so you can focus on what matters most.
What we do
Our Services
Professional IT solutions for both businesses and homes in the Albuquerque and Santa Fe areas
Business Services
Managed IT Services
Comprehensive MSP solutions with proactive monitoring and management of your IT infrastructure.
Learn more24/7 Emergency Response
Regular support Monday to Friday, 8 AM to 4 PM, with emergency response around the clock when critical systems go down.
Learn moreData Backup Solutions
Automated backup solutions and disaster recovery planning to protect your critical business data.
Learn moreCybersecurity
Comprehensive security solutions to protect your data and infrastructure from threats.
Learn moreNetwork Management
Design, implementation, and monitoring of reliable network infrastructure.
Learn moreCompliance & Security
Ensure your business meets industry standards and regulatory requirements.
Learn moreVoIP Solutions
Modern business phone systems with advanced features and reliability.
Learn moreBusiness Security Cameras
Professional surveillance systems to protect your business assets.
Learn moreHome Services
Computer Repair
Expert diagnosis and repair for all your computer issues, from hardware to software.
Learn moreAudio/Video Systems
Professional installation and setup of home entertainment and audio systems.
Learn moreTV Mounting
Professional TV mounting services with clean cable management.
Learn moreSecurity Camera Setup
Home security camera installation and configuration for peace of mind.
Learn moreSmart Home Integration
Transform your home with smart automation for lighting, climate, security, and more.
Learn moreService Plans
Ongoing computer maintenance, backup solutions, and security services for your home.
Learn moreTrusted brands
Technologies We Use
We work with industry-leading technology partners to deliver the best solutions
Why HelpTek
Why Choose HelpTek?
At HelpTek, we understand that technology is the backbone of modern business and home life. Serving the Albuquerque and Santa Fe areas, we've been helping local businesses and homeowners navigate the complexities of IT infrastructure, cybersecurity, and digital transformation for years.
Over 16 years of IT experience
Certified, experienced technicians on every job
Proactive monitoring and maintenance
Scalable solutions for businesses of all sizes
We are committed to providing personalized service, ensuring your technology works for you, not against you. From home computer repair to complete audio/video installations, and from homeowners to small and medium-sized businesses, we tailor our solutions to fit your specific needs and budget.
"Reliable IT support when you need it most"
Reviews
What Our Clients Say
Don't just take our word for it - hear from businesses and homeowners across Albuquerque and Santa Fe
This service was outstanding from a knowledgeable professional who quickly diagnosed my computer problem, fixed it perfectly, was pleasant throughout and at a price that was more than reasonable.
Sam Donaldson
Visiting Albuquerque and our laptop stopped working. Dmitriy arrived less than hour after we called and the problem was fixed by day's end. He was professional, timely and courteous with no unjustified upsell. We highly recommend his services and will be using him for home security service installation in the future.
Rick Toomey
Dmitri did an excellent job on the wiring of my audio system. Everything looks and sounds great!
Walter Alfaro
Called on a Sunday morning and he was in our shop by noon. Took care of our issue very quickly. Will be referring to Dmitriy for all of our computer needs.
Hydro LLC
Yelp
I called Helptek for help with a printer connection problem when I was fed up with the poor support I got from the manufacturer. The technician arrived promptly and was very professional. He solved my problem quickly and gave me several additional tips to keep my system running well. Helptek provided fast, efficient and knowledgeable service. I will definitely use them the next time I need tech help!
Sarah Hamrick
Had computer issues that I needed solved ASAP. Every other place in Albuquerque that I called said it would take at least two days for the diagnosis and then at least one or two additional days to fix. HelpTek fixed my computer within a few hours of me calling them. Amazing service!
Gene P W
Good to know
Frequently Asked Questions
Quick answers to what customers ask us most
Do you come to my home or office?
Yes. Most of our work is done on-site at your home or office in Albuquerque, Rio Rancho, Santa Fe, Corrales, Placitas, and the East Mountains. Many software problems can also be fixed remotely, which is often faster.
Can I bring my computer to you?
Yes, by appointment. Please call (505) 720-3606 first so we can set a time. Most customers find it easier to have us come to them.
Can you move everything from my old computer to a new one?
Yes. We transfer your documents, photos, email, and browser bookmarks, then set up your programs, printer, and accounts on the new computer. Even when the old computer will not start, the files can often still be recovered.
Do you work on both Windows PCs and Macs?
Yes. We repair, upgrade, and set up Windows desktops and laptops as well as Apple Mac computers.
How much will it cost?
It depends on the problem. After a quick diagnosis we explain your options and the cost before any work starts, and we tell you honestly when replacing makes more sense than repairing.
How quickly can you help?
Regular service hours are Monday to Friday, 8 AM to 4 PM. In Albuquerque and Rio Rancho we aim for same-day or next-day appointments when the schedule allows, and we offer 24/7 emergency response for urgent problems.
Do you help businesses, homes, or both?
Both. For small businesses we provide managed IT, cybersecurity, networking, and security cameras. For homes we handle computer repair, Wi-Fi, TV mounting, home theater, and security cameras.
Can you fix my problem remotely?
Often, yes. Many software, email, and account problems can be solved through a secure remote session. Hardware repairs, wiring, and installations need an on-site visit.
Get in touch
Contact Us
Ready to transform your technology? Get in touch with us today for a free consultation.
Business Hours
Mon-Fri: 8am-4pm
24/7 Emergency Response
Service Area
Albuquerque & Santa Fe
New Mexico