Security
Cybersecurity Services & Ransomware Protection
EDR, MFA, phishing defense, and tested recovery so ransomware never takes your Albuquerque or Santa Fe business offline.
Ransomware defense, EDR, security awareness training, and compliance guidance for New Mexico businesses. Rapid incident response and 24/7 monitoring.
EDR with SOC eyes-on-glass and rapid isolation for infected devices
Phishing simulations, user training, and hardening for email flows
Backups with immutability + recovery runbooks exercised in drills
Policy templates and gap reviews for HIPAA/PCI-minded teams
Serving Albuquerque, Rio Rancho, Corrales, and Santa Fe with local engineers. Same-day visits in ABQ/Rio Rancho when available and 24/7 on-call for emergencies.
Phone: (505) 720-3606
Email: [email protected]
What customers say
Real reviews from HelpTek customers. HelpTek is rated 5.0 on Google. Worked with us? Leave a review.
“Dmitriy was very pleasant and competent. He fixed my problem quickly and helped me understand how the problem might arise again. Highly recommend.”
“HelpTek, as always worked hard on the current issues and all the SPAMs I have been getting. He worked on looking at the issues and taking the appropriate actions needed to keep my computer clean and healthy.”
“This service was outstanding from a knowledgeable professional who quickly diagnosed my computer problem, fixed it perfectly, was pleasant throughout and at a price that was more than reasonable.”
Frequently Asked Questions
Answers to common questions for clients in Albuquerque, Rio Rancho, and Santa Fe.
What is included in your cybersecurity stack?
We deploy EDR with 24/7 SOC, backups with immutability, and phishing training plus policy guidance.
How quickly do you respond to incidents?
We isolate endpoints immediately via EDR and work incidents 24/7. Critical events are triaged in minutes with remote containment first.
Do you test ransomware recovery?
Yes. We run backup restore tests and tabletop drills to confirm recovery time and data integrity before incidents happen.
Do you offer security awareness training?
Yes. We run phishing simulations and brief, practical training sessions to help staff spot and report threats before they spread.
Where do you provide service?
We serve Albuquerque, Rio Rancho, Corrales, and Santa Fe with remote and on-site support as needed.
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